- Attention
– When making the reservation please write to the comment field the following information for all participating members: Full name, gender, age.
– Please tell us your phone number (one that you can use in Japan) and contact information for the hotel where you are planning to stay on the day of the activity.
- Cancellation and changes
In case of a cancellation made by the customer, the cancellation fee is as follows:
4 days before the activity: 20 %
2 days before: 30 %
1 day before: 40 %
On the day of the activity: 50 %
Cancellation after the start of the activity or no-show: 100 %
※ If the activity has to be cancelled due to bad weather, there is no cancellation fee (Please note that the customer has to pay possible repayment handling fees in case of bank transfer)